Terms & Conditions

Payment Options
You can order securely on-line using Paypal. Unless otherwise stated, all prices are in GB Pounds Sterling.

We accept cheques or mail orders. Please post to:
Warm Acre,
81 Station Road,
St Blazey, Par
Cornwall
PL24 2ND
United Kingdom

All cheques should be made payable to Gavin Tyler and must be made in U.K. GB Pound Sterling only please.


Final Dates for Christmas Postage

To ensure your post arrives safely before Christmas this year, please make your orders before the dates below:

Thursday 4th Dec South & Central America, Caribbean, Africa, Middle East,
Far East, Asia, New Zealand and Australia
Tuesday 9th Dec Japan, USA, Canada and Eastern Europe
Thursday 11th Dec Western Europe
Friday 19th Dec UK First Class

Any orders made after this date will be sent out in the new year
to save getting lost in the back log of the Royal Mail sorting rooms...

The products on this website are not toys. Warm Acre Forge models are made of white metal and are hand cast in England. Not suitable for children, contains sharp points and may be harmful if chewed or swallowed.
The exclusive copyright on the miniature designs within the packs avaliable are the property of Warm Acre Forge. All our packs of miniatures come with plastic bases as appropriate.

Warm Acre is not VAT registered and therefore VAT is not charged on items.

Delivery
We will deal with your order as soon as possible. Please wait 28 days for delivery.

Missing Parts or Incorrect Orders
If there is anything wrong with your order, please email us and we will correct it for you as soon as possible.

Email
If you supply us with your email address, we promise only to use it to inform you of your order and to send you the occasional update of new releases. Please let us know if you not wish to hear from us. We will not pass your information to other parties.

Returns and Refunds Policy
You have the right to cancel your order within seven days of receipt of the goods. If you do cancel your order, you will have your payment refunded upon our receipt of the cancelled order, which must be returned to us at your expense. We will not refund the postage on parcels containing returned goods.

Please email us if you have any problems or queries.

Return to the Shop front here...
Postage Rates -
UK (GB £ sterling)
Total Price Postage
£0.01 - £10.00 £1.00
£10.01 - £20.00 £3.00
£20.01 - £44.00 £6.00
£44.01 - £120.00 £8.00
£120.01 + £0.00
Any order over £120 will be despatched to you POSTAGE FREE!
Postage Rates - Europe (euros)
Total Price Postage
0.01 - 9.99 4.00
10.00 - 49.99 10.00
50.00 - 99.99 13.00
100.00 - 149.99 20.00
150.00 + 0.00
Any order over 150 euros will be despatched to you POSTAGE FREE!
Postage Rates -
US Mainland (US$)
Total Price Postage
$0.01 - $19.99 $8.00
$20.00 - $49.99 $14.00
$50.00 - $99.99 $40.00
$100.00 - $199.99 $50.00
$200.00 + $0.00
Any order over $240 will be despatched to you POSTAGE FREE!
Postage Rates -Worldwide (US$)
Total Price Postage
$0.01 - $19.99 $8.00
$20.00 - $49.99 $14.00
$50.00 - $99.99 $40.00
$100.00 - $199.99 $50.00
$200.00 + $0.00
Any order over $240 will be despatched to you POSTAGE FREE!

Latest Forge update:
Wednesday, November 12, 2008

© 2008 Warm Acre. All rights reserved.